frequently asked questions
Find answers to some of the most common questions about our products and services.
All products from OneZero Store come with a 1-year warranty covering manufacturing defects. If you encounter any issues, please contact our customer support for assistance.
Customizing the RGB lighting is easy with our dedicated software. You can download the software from our website, and it allows you to adjust colors, patterns, and brightness to match your setup.
Our gamepads are compatible with PC, PlayStation, and Xbox platforms. They also work with select mobile devices when connected via Bluetooth or an OTG cable.
To clean your accessories, use a soft, damp cloth to wipe down surfaces. Avoid using harsh chemicals. For mechanical keyboards, you can remove the keycaps for a more thorough cleaning.
We accept a variety of payment methods including credit/debit cards, net banking, UPI, and popular e-wallets. All transactions are secure and encrypted for your safety.
Shipping times vary based on your location. Typically, orders are delivered within 3-7 business days. Express shipping options are also available at checkout for faster delivery.
